Privacy Policy

Introduction

SANHEX Electronics Co., Ltd. ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to PCB and PCBA solutions.

Information We Collect

We collect the following types of information when you use our website or services:

• Contact Information: Name, email address, phone number, company name, and other details you provide when submitting inquiries or contact forms.
• Business Information: Technical documents uploaded for quotation or service evaluation, such as PCB design files, Gerber files, BOM lists, or other manufacturing data.
• Technical and Usage Data: IP address, browser type, device information, and pages visited.
• Cookies and Similar Tracking Technologies: To improve website functionality, analyze site usage, and remember your preferences.

How We Use Your Information

We use collected information for purposes including:

• Providing and maintaining our services.
• Responding to inquiries and delivering quotations.
• Processing and delivering PCBA services.
• Improving our website and user experience.
• Communicating updates about our services (only if you opt-in).
• Complying with legal obligations and protecting our rights.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share it only in these cases:

• Within our internal team for service fulfillment.
• With trusted third-party providers (e.g., logistics, IT, email systems) strictly for business purposes.
• When required by law or to protect legal rights.
• In connection with a business transfer, merger, or acquisition.
• With your explicit consent.

Data Security

We adopt appropriate technical and organizational measures to protect your information, including:

• Secure server environment and SSL encryption.
• Restricted access to sensitive files such as PCB design data, available only to authorized staff.
• Internal protocols to prevent unauthorized disclosure.

Please note that no method of transmission over the Internet is completely secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential cookies – for core website functionality.
• Analytics cookies – to understand how visitors use our website.
• Functional cookies – to remember your settings and preferences.

You may disable cookies in your browser settings, though some features may not function properly.

Data Retention

We retain your information only as long as necessary to fulfill business purposes. Sensitive design files and BOM documents are stored securely and deleted upon request or after project completion.

Your Rights

Depending on applicable laws, you may have the right to:

• Access, correct, or request deletion of your personal data.
• Withdraw consent for data processing at any time.
• Restrict or object to the processing of your personal data.
• Request a copy of your personal data (data portability).

If you are located in the European Union, these rights are guaranteed under the General Data Protection Regulation (GDPR).

GDPR Compliance

Our data processing activities comply with the GDPR and other applicable data protection laws. Processing is based on contractual necessity, legitimate interests, and your consent where required.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these external websites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'Last revised' date.

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